Returns & Exchanges
At Aeyla, we want you to experience perfect sleep; that is why we offer a 30-night trial on our signature products and a straightforward return process for all other home essentials. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and postal code to start the process.
- 2.Package Your Item
Place the product back in its original packaging or a secure box to ensure it remains protected during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.